Software is broken.
Our tools have gotten too complex. What should help us now holds us back.
Every day, we waste hours searching docs, filing tickets, and waiting for help.
Companies spend millions on support teams that answer the same questions over and over.
When you're stuck, you shouldn't have to dig through pages of docs or wait days for support. You should just get help, right then and there.
That's why we're building Pointer.
It's an open-source, AI-powered support tool that shows users how to use your app, right inside the app itself.
When a user has a question, instead of just chatting with a support agent, it uses AI to show users what to do — highlighting buttons, opening menus, or navigating through the app.
We're starting with a simple belief: software should work for humans, not the other way around.
Available everywhere, winter 2024.